Returns & Exchanges
At Montigo Malaysia Official, we strive to ensure your home hydration experience is perfect. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Request
Contact our customer support team with your order number and clear photos of the item to begin the return authorization process.
Secure Packaging
Ensure the product is unused and placed in its original packaging, including all accessories and protective sleeves, to prevent damage during transit.
Ship to Warehouse
Affix the provided return label to your parcel and drop it off at any authorized courier point across Malaysia.
Quality Inspection
Once received, our team will inspect the item within 3-5 business days and process your full refund or dispatch your replacement product.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing